Name: Sterling Auto Repair and Tire
Address: 11400 Hwy 49, Jackson, CA, 95642
Telephone: (209) 223-5522

2013 RAM 2500 HD
Mileage
171,183
Service Date
11/6/2024
Services Performed
Inspected checked engine light is illuminated reduce speed to 5 mph is illuminated so unable to test drive, brought vehicle into shop pulled code p208a reductant pump control circuit a open, racked vehicle tested def fluid pump circuits test says to ohm test pins 8 and 16 at def pump for open circuit tested has continuity as it should, tested pin 7 and 16 tested open circuit indicating that the def pump itself has a open circuit recommend replacing def pump and perform manual regeneration and recheck def system functionality.
https://avlink.io/l/41oHxSw
Replaced def pump as sand tank seal topped off def fluid cleared codes road tested recheck ok no codes present.
Performed manual regeneration recheck ok
Fronts 55psi Rears 65psi
Chuck I. gave our service a 5 star review on 11/7/2024
2020 RAM 3500 HD
Mileage
58,126
Service Date
10/10/2024
Services Performed
Mounted and balanced 6x tires. Trq 165. Rear brakes 50-60 percent front brakes recommend next 5k.
Test drove vehicle prior to alignment inspection and vehicle drives straight at this time, performed computerized alignment and vehicle is within factory spec at this time there is no adjustment needed.
Fronts 80 psi Rears 65 psi
Gary T. gave our service a 5 star review on 10/11/2024
2018 RAM 1500
Mileage
116,165
Service Date
9/18/2024
Services Performed
Inspected, pulled code p0299–turbo under boost. Road tested, verified vehicle very low on power, rear brakes now metal to metal and front brakes very thin. Recommend four wheel brake job. Removed boost pressure sensor found it carboned up again as noted when vehicle was in last time. Since code returned intake manifold would have to come off to get carbon out of ports and boost pressure sensor would need replacement. Advise customer of findings we can try by replacing boost pressure sensor but will more then likely carbon up again causing same issue. Boost pressure sensor is also a map sensor which controls turbo boost.
Removed and replaced intake manifold, egr pipe, 3 fuel lines and necessary seals.
Removed and replaced front rotors and pads.
Removed and replaced rear rotors, pads, and calipers.
Flushed brake system.
CLEAN INTAKE PASSAGES AS BEST AS POSSIBLE..
Fronts 38 psi Rears 38 psi
Josh R. gave our service a 5 star review on 9/20/2024
2019 RAM 1500 Classic
Mileage
20,401
Service Date
9/4/2024
Services Performed
4 tires mounted and balanced Brakes 8-10mm Trq 140ft pounds
DOT- 1R8NU3MAR (4123)x4
38psi
Leonard W. gave our service a 5 star review on 9/5/2024
2016 RAM 3500 HD
Mileage
259,600
Service Date
7/19/2024
Services Performed
Removed both of the old front upper and lower ball joints and replaced with new
Removed both of the old front inner axle seals and replaced with new
Performed computerized alignment and test drove vehicle to confirm it drives straight and found the vehicle was still pulling to the right and had an unusual steering feed back while turning. Rotated the front tires left to fight and the vehicle drives straight and the steering wheel feed back is gone. Recommend replacement of both the front tires with “F” ply tires to handle the load of the vehicle properly
Inspected all vents are operating as they should at this time performed calibration check on all actuators in hvac all passed at this time and no codes present. Also ac does not blow cold at all, ac system is not functional found ac condenser physically damaged and ac system near empty need time to perform ac service for ac issue and find leak and recheck
Installed new front brake pads and rotors
Perfect service recovered .119 lbs r134a, replaced both schrauder valves, added dye and oil to system. Vacuum system down 20 minutes, charged 1.2 lbs r134a, pressure low side 30, high 240 vent temp 44’f no visual leaks advise customer possible evaporater core no leaks were found replaced condenser due to being severely damaged no dye was found at service
Replaced ac condenser recheck ok
Mounted and balanced 2x tires.
65 rear 80 front. Front tires are over loaded.
Nick S. gave our service a 5 star review on 7/25/2024
2018 RAM 1500
Mileage
112,635
Service Date
6/28/2024
Services Performed
Inspected pulled code p0299 turbo underboost, removed map sensor/boost pressure found completely sooted with carbon from egr, cleaned sensor and reinstalled road tested recheck ok advise customer if issue returns intake manifold removal would be necessary to clean all carbon out of intake and passages
38/38
Josh R. gave our service a 5 star review on 6/29/2024
2019 RAM 3500 HD
Mileage
220,029
Service Date
4/12/2024
Services Performed
Removed the rear wheels to inspect the rear wheel hub oil seals and found the left side is leaking and starting to saturate the brake pads, the ridge side is beginning to leak from the wheel hub seal as well. Recommend replacing both rear wheel hub oil seals. Removed the left side wheel hub assembly and found the park brake shoes are completely saturated in oil recommend replacing the park brake shoes. Removed the old wheel hub oil seal and cleaned all of the old oil residue off of the wheel hub and brake assembly and installed a new oil seal and reassembled brake and hub assembly.
Removed the old saturated park brake drum shoes and cleaned all of the old oil residue off of the brake backing plate and reassembled parking brake assembly with new parking brake shoes. Inspected passenger parking brake shoes, found right seal starting to leak also. Recommend replace right axle seal.
Fronts 80 psi Rears 65 psi
Shawn B. gave our service a 5 star review on 4/28/2024
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We Service and Repair all RAM cars